As a small business, Apple Valley Eye Care knows how important it is to have exceptional customer service. When a patient comes into our office, we want them to have the best overall experience. In the same way, we will be highlighting local individuals who have gone the extra mile for us. That is why we will begin giving out Apple Valley Eye Care Customer Service Appreciation Awards! Every month we will nominate an individual in our local community that we believe is a reflection of outstanding customer service.
August: Congratulations to Betsy Matuska from Nautical Bowls in Apple Valley for winning this month's Customer Service Appreciation Award! Betsy was nominated by Merci for her awesome customer service. Betsy's dedication to providing exceptional customer service truly sets a shining example for others in the industry!
April: Congratulations to Rob Smith from Sleep Number for winning this month's Customer Service Appreciation Award! We give this award out to local community members who have shown outstanding customer service over the years. Thanks to Rob for going above and beyond!
March: Doug Torseth from Apple Valley Car Clinic is the March Customer Appreciation Award winner this month! It's a family-owned business, and several of our staff members have used their services over the years! We're excited to feature another local business to Apple Valley!
December: December's Customer Service Appreciation Award goes to Su, our Mailman and Dave, our UPS man! These two have gone above and beyond for Apple Valley Eye Care and we're grateful for all they do! Thanks for making Apple Valley a great place!
August: We are excited to announce that August’s Customer Service Appreciation Award Winner is Jon Miller from Dicks Valley Service! Jon has been given this award because of his friendliness and trustworthiness. The individual who nominated him said that he made her feel comfortable and never made her feel like he was taking advantage of her inexperience with car maintenance. She said he made a situation that can be intimidating for many women a very comfortable one. Thank you, Jon, for making our community a better place!
July: July’s Customer Service Appreciation Award Winners are Anita Ess, Sydney Dose + Dr. Tony Felton at Shift Chiropractic. The staff at Shift are always on time and are friendly and attentive to the need of their patients. Thank you, Dr. Tony, Anita, and Sydney for all you do!
May: May’s Customer Service Appreciation Award Winner is Li-Chin Hsiao! She has worked at the Apple Valley Old National Bank for over 5 years. She loves her day-to-day interactions with customers - getting to know them and their stories. And she always aims to provide incredible customer service to those who stop in at Old National Bank. Thank you, Li-Chin for all you do for our community!
March: March’s Customer Service Appreciation Award Winner goes to Jimmy Julin! Jimmy works at our local Apple Valley Valvoline and always makes the experience top quality. He has great customer service care and is a great addition to our local community! Thank you, Jimmy, for all you do!
February: Februarys Customer Service Appreciation Award Winner is Tyler Helgeson! He was nominated by one of our Ophthalmic Technicians, Mike, for his great sense of humor, cheerful demeanor, and willingness to help. Thank you, Tyler, for all you do for our local community!
January: January’s Customer Service Appreciation Award Winner is Bree Hill. Bree is a server at the local Applebees off of 147th, and has been a staple there for over 19 years. Bree is always helpful and happy, she loves her “Apple Buddies” and cares for her coworkers. Her goal is to make Applebees as cheerful as possible, even bringing in plants to add charm and delight to the bar area. Thank you, Bree, for all you do for our local community.
November: November's Customer Service Appreciation Award Winner is Johnny Gill, an AVID (Advancement Via Individual Determination) Tutor at Eastview High School. Johnny works closely with AVID students, assisting in all subjects for grades 9-12, and helps students achieve the knowledge they need to succeed. He is also an After-School Student Supervisor, interacting with kids in the interim between classes and after-school activities. Thank you, Johnny, for all you do to make our community better!
August: August’s Customer Service Appreciation Award Winner is Amy Nunes from Coles Salon in Apple Valley! Amy is inviting and professional and is always making sure that Cole Salon clients are well cared for. Thank you for all you do, Amy!
July: July's Customer Service Appreciation Award goes to Nadir Hattar! Through hard work and resilience, Nadir and his wife have been able to open two convenience stores/gas stations locally and keep them going through a very unexpected and difficult year. To support his business, go to Speedway on Pilot Knob or The Snack Shack in Apple Valley.
June: June's Customer Service Appreciation Award goes to Adan and Rafic Awada, the co-owners of Giuseppe's Italian Restaurant in Rosemount! Adan and Rafic remember their frequent customers names and orders, often bringing out different surprise dishes that they think you may like to try. They're incredibly generous, friendly and hardworking, and have created an atmosphere that makes you feel like part of their family. Congrats Adan and Rafic, thank you for making our community better!
May: May’s Customer Service Appreciation Award goes to Becky Person at our local Starbucks. Becky is cheerful, she remembers your name, and she proves that her job goes beyond just making coffee. Thanks for all you do!
April: April’s Customer Service Appreciation Award Winner is Lorine Thong of Simplee Pho! Lorine is cheerful and hardworking. She remembers her customer's names and is very personable. She will always take very good care of you when you visit her restaurant. We believe that Lorine is a benefit to our community far beyond just making delicious food. Thank you, Lorine!
March: For the month of March, Dr. Wellik nominated Johnny McGhee from Paradise Car Wash! We appreciate your joyful personality and your willingness to give 110% in everything you do! Go see Johnny at Apple Valley Eye Care paradisecarwash for extraordinary care!